Frequently Asked Questions
inf889 FAQ — Find answers to everything you want to know
From opening an account to withdrawing funds, from responsible gaming to bonuses — this single page gives complete answers to the questions inf889 players ask most.
When you use the inf889 platform for the first time, or when you run into an issue while playing, there are usually things you want to ask. This FAQ page covers questions about accounts, deposits and withdrawals, bonuses, and responsible gaming, divided into 4 groups with clear answers. If you cannot find what you are looking for, you can contact the inf889 team directly via 24/7 Live Chat.
Responsible Gaming
Playing without setting a budget, continuing to play in an attempt to recover losses, or finding that gaming is taking time away from family or work — if any of these sound familiar, you may have a gambling problem. You can read more signs and find ways to get help on the Responsible Gaming page.
Many players find it helpful to set their own limits to manage their finances better. Contact the inf889 Live Chat team and let them know what you need. Support for deposit limit requests is available 24/7.
If you want to take a short break or temporarily or permanently close your account, contact us through inf889 Live Chat. Our team can arrange a cooling-off period and provide support that takes your wellbeing and finances into account.
inf889 is a platform for players aged 21+ only. The age restriction is in place to protect minors and promote responsible gaming. If a player is found to be under 21, their account will be suspended and any remaining balance will be handled according to the relevant terms and conditions.
If you are experiencing problem gambling, the Responsible Gaming page lists ways to get help and external support resources. You can also reach out to inf889 Live Chat — our team will listen carefully and point you in the right direction, with full respect for your privacy.
Account & Registration
Go to the inf889 Login page, fill in the registration form, and sign up as a new player. You will need to provide your real name, contact details, and payment wallet information, and confirm that you are 21 or older. If you need help, Live Chat can guide you through the process in real time.
Each player at inf889 may have one account only. Opening additional accounts is a violation of the terms and conditions — it can result in forfeiture of bonuses and account suspension. If you have trouble logging in, contact Live Chat first instead of opening a new account.
To change your phone number, wallet name, or other contact details, get in touch via inf889 Live Chat. You will need to go through a verification process to protect your privacy before any changes are made.
If you forget your password, the inf889 Login page includes steps to recover it. If those steps do not work, 24/7 Live Chat is available to assist — no need to worry. Never share your password with anyone, including by email.
Your username can include letters and numbers and should be a reasonable length. Your password should be strong — a combination of letters, numbers, and symbols is best. Read the on-screen guidelines carefully when creating your credentials.
Withdrawals
Most withdrawals at inf889 are processed within 5–30 minutes. That means your funds should arrive in your KBZPay, Wave Money, AYA Pay, or CB Pay wallet shortly after your request is submitted. If it takes longer than expected, you can check directly with Live Chat.
Yes. inf889 can only send withdrawals to a wallet registered in the player's own name. Transfers to another person's wallet are not permitted — this rule is in place to protect the security of your funds. The same wallet used for deposit must be used for withdrawal.
The wagering requirement means you must wager 25 times the bonus amount before the bonus can be withdrawn. For example — if you deposit 20,000 Ks you receive a 30,000 Ks bonus, and you must wager 30,000 Ks × 25 = 750,000 Ks before the bonus becomes withdrawable. Only the bonus amount is used in the calculation, not the total amount wagered.
inf889 processes withdrawals 24/7. Whether you request a withdrawal at midnight or on a Saturday or Sunday afternoon, it will be processed within the standard 5–30 minutes. There are no restrictions for public holidays or off-hours.
The minimum withdrawal amount at inf889 is 30,000 Ks. Requests below this amount cannot be accepted — you can continue playing and accumulate more in your wallet before withdrawing. It is a good idea to plan your gaming budget in advance.
Deposit FAQs
inf889 does not charge any additional fees for deposits. The full amount you send via KBZPay, Wave Money, AYA Pay, or CB Pay — in kyats or dollars — will be credited to your account as soon as it is confirmed. Any fees charged by the bank or wallet itself are subject to that wallet provider's own policy.
The minimum deposit at inf889 is 20,000 Ks. This applies equally to all payment methods: KBZPay, Wave Money, AYA Pay, and CB Pay. Deposit 20,000 Ks and you can receive a 150% welcome bonus of 30,000 Ks, giving you a total of 50,000 Ks to start playing.
To deposit with Wave Money, go to the inf889 deposit page, select Wave Money, send the amount to the inf889 Wave Money number provided, then enter and confirm the Transaction ID. You cannot leave the Transaction ID blank after sending the money — you must fill it in before the funds can be added to your account. If anything is unclear, contact Live Chat.
inf889 currently supports 4 deposit methods — KBZPay, Wave Money, AYA Pay, and CB Pay. All four are widely used by players in Myanmar and offer fast, easy, and secure transfers. You can get started with a minimum of 20,000 Ks.
New accounts making their first deposit automatically receive a 150% welcome bonus. No prior opt-in is required — the bonus is added to your account right after your deposit goes through. The maximum bonus is 100,000 Ks, and a 25x wagering requirement must be met before it can be withdrawn.
If your deposit has not arrived shortly after payment (usually within a few minutes), take your Transaction ID or payment screenshot and contact inf889 Live Chat immediately. The 24/7 support team will check and resolve it as quickly as possible.
Get in touch and get your answer
Still have questions this FAQ couldn't answer? inf889's 24/7 Live Chat team is always available in Burmese. You can also reach us by email — [email protected]
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